Politiken gazetesinin haberine g\u00f6re; ekran\u0131 k\u0131r\u0131lan iPhone sahipleri, Apple taraf\u0131ndan eksik bilgilendiriliyor.<\/p>\n
Apple firmas\u0131, iPhone sahiplerine ekranlar\u0131n\u0131 yetkili servislerde de\u011fi\u015ftirmeleri i\u00e7in bask\u0131 uyguluyor. Apple, aksi\u00a0 takdirde, telefonun garanti\u00a0 kapsam\u0131n\u0131n kaybolaca\u011f\u0131n\u0131 \u00f6ne s\u00fcr\u00fcyor.<\/p>\n
Farkl\u0131 farkl\u0131 Apple yetkili servislerine ula\u015fan Politiken gazetesinin ald\u0131\u011f\u0131 yan\u0131tlar hep ayn\u0131. Yetkili servislerin hepsi\u00a0 de, ekran\u0131n, yetkili servis d\u0131\u015f\u0131nda de\u011fi\u015ftirilmesi durumunda,\u00a0 Apple\u2019in sundu\u011fu 1 y\u0131ll\u0131k garanti kapsam\u0131n\u0131n \u00f6lece\u011fini savunuyor.<\/p>\n
Yetkili servislerin bahsetti\u011fi; Apple\u2019in kendisinin sundu\u011fu 1 y\u0131ll\u0131k garanti kapsam\u0131. Oysa, Avrupa Birli\u011fi yasalar\u0131na g\u00f6re, sat\u0131lan bir \u00fcr\u00fcn\u00fcn 2 y\u0131l s\u00fcreli garantisi var. Bu s\u00fcre i\u00e7inde \u00fcreticinin size ay\u0131pl\u0131 mal satt\u0131\u011f\u0131n\u0131n ortaya \u00e7\u0131kmas\u0131 durumunda, \u00fcr\u00fcn\u00fcn\u00fcz\u00fc de\u011fi\u015ftirebilir ya da paran\u0131z\u0131 geri alabilirsiniz. Apple yetkili servisleri bu detay\u0131 pas ge\u00e7iyor ve ekran\u0131 k\u0131r\u0131lan iPhone sahiplerini yetkili servislerde ekranlar\u0131n\u0131 de\u011fi\u015ftirmeye zorluyor. Yetkili servislerde ekran de\u011fi\u015ftirmek 2.500 krona kadar m\u00e2l olabiliyor. Oysa, di\u011fer telefoncularda bu i\u015f i\u00e7in istenilen \u00fccret 400 krona kadar d\u00fc\u015febiliyor.<\/p>\n
Danimarka\u2019da yakla\u015f\u0131k 750 bin iPhone var ve her be\u015f iPhone sahibinden biri, ekran\u0131n\u0131n \u00e7abuk k\u0131r\u0131ld\u0131\u011f\u0131ndan \u015fik\u00e2yet\u00e7i. Genellikle iPhone 4\u2019lerde ve iPhone 4S\u2019lerde ortaya \u00e7\u0131kan bu ar\u0131za nedeniyle telefonculara yeni bir ekmek kap\u0131s\u0131 a\u00e7\u0131lm\u0131\u015f oldu.<\/p>\n
Yap\u0131lan testlere g\u00f6re, iPhone 4\u2019lerin cam\u0131, iPhone 3GS\u2019lere g\u00f6re daha \u00e7abuk k\u0131r\u0131l\u0131yor. Ayn\u0131 y\u00fckseklikten d\u00fc\u015fen iki telefon modelinden, iPhone 4\u2019\u00fcn cam\u0131 k\u0131r\u0131l\u0131rken, iPhone 3GS\u2019ye bir \u015fey olmuyor. Bunun ortaya \u00e7\u0131kmas\u0131 \u00fczerine, Amerika Birle\u015fik Devletleri\u2019nde Apple hakk\u0131nda davalar a\u00e7\u0131ld\u0131. Apple firmas\u0131na y\u00f6nelik dava a\u00e7anlar, Apple\u2019\u0131n iPhone 4’\u00fcn tasar\u0131m\u0131n\u0131n hatal\u0131 oldu\u011funu kabul etmesini ve bu \u015fekilde ma\u011fdur olan herkesin paras\u0131n\u0131 geri almas\u0131n\u0131 istiyor.
\nKonuyla ilgili Politiken gazetesine konu\u015fan T\u00fcketiciyi Koruma Ombudsmand\u2019i da Apple\u2019\u0131\u00a0 ele\u015ftirdi. Ombudsmand, Apple\u2019\u0131n 1 y\u0131ll\u0131k garanti kapsam\u0131n\u0131n Danimarka yasalar\u0131na uygun olup olmad\u0131\u011f\u0131n\u0131 inceledi\u011fini belirtti. Yetkili servislerin t\u00fcketiciyi aldatt\u0131\u011f\u0131n\u0131n alt\u0131n\u0131 \u00e7izen T\u00fcketiciyi Koruma Ombudsmand\u2019i\u00a0 Frank \u00d8e, Apple\u2019\u0131n kendi garanti kapsam\u0131n\u0131 g\u00f6z ard\u0131 etmesiyle, yasalarla tan\u0131nan \u2018\u015fikayet hakk\u0131\u2019\u00a0 aras\u0131nda fark oldu\u011funu, bu iki durumun birbiriyle kar\u0131\u015ft\u0131r\u0131lmamas\u0131 gerekti\u011fini a\u00e7\u0131klad\u0131. Ombudsmand, t\u00fcketicinin, yetkili olmayan bir serviste de telefonunun ekran\u0131n\u0131 de\u011fi\u015ftirmesi sonucunda, ilerde \u00e7\u0131kacak sorunlarda yetkili servisin tavr\u0131n\u0131n \u2018ticaret yasas\u0131na\u2019 uygun olup olmad\u0131\u011f\u0131n\u0131n incelenmesi gerekti\u011fini s\u00f6yledi.<\/p>\n
\u00d6te yandan T\u00fcketiciyi Koruma Derne\u011fi de Apple\u2019\u0131n pe\u015finde. T\u00fcketiciyi Koruma Derne\u011fi\u2019nde hukuk\u00e7u Tina Dhanda\u2019da, Apple ile ilgili kendilerine son zamanlarda bir\u00e7ok \u015fik\u00e2yetin geldi\u011fini belirtti. Tina Dhanda,\u00a0 \u201dG\u00f6rsel tasar\u0131mlar\u0131na b\u00fcy\u00fck \u00f6nem veren ve t\u00fcketiciyi mest eden Apple, ayn\u0131 duyarl\u0131l\u0131\u011f\u0131, t\u00fcketici haklar\u0131 s\u00f6z konusu olunca g\u00f6stermiyor\u201d dedi. Hukuk\u00e7u Tina Dhanda\u2019ya g\u00f6re, t\u00fcketiciler Apple\u2019dan haklar\u0131n\u0131n kar\u015f\u0131l\u0131\u011f\u0131n\u0131 alam\u0131yor.
\nPolitiken gazetesine konu\u015fan Tina Dhanda, Apple\u2019\u0131n t\u00fcketicileri sadece Danimarka\u2019da eksik bilgilendirmedi\u011fini, di\u011fer Avrupa Birli\u011fi \u00fclkelerinde de Apple\u2019la ilgili ayn\u0131 t\u00fcrden sorunlar\u0131n g\u00f6r\u00fcld\u00fc\u011f\u00fcn\u00fc belirtti. Dhanda\u2019ya g\u00f6re Apple m\u00fc\u015fteri memnuniyetine \u00f6nem vermiyor ve t\u00fcketici haklar\u0131n\u0131 \u00e7i\u011fniyor.<\/p>\n
Apple\u2019\u0131n t\u00fcketiciyi yan\u0131ltt\u0131\u011f\u0131, asl\u0131nda Apple hakk\u0131nda verilmi\u015f olan bir cezayla da tescillenmi\u015fti. Apple firmas\u0131 ge\u00e7ti\u011fimiz y\u0131l \u0130talya\u2019da , garanti kapsam\u0131 konusunda t\u00fcketiciyi yanl\u0131\u015f y\u00f6nlendirdi\u011fi gerek\u00e7esiyle cezaland\u0131r\u0131lm\u0131\u015ft\u0131. \u0130talyan Rekabet Kurulu, Apple firmas\u0131na 900 bin Avro (yakla\u015f\u0131k 6 bu\u00e7uk milyon kron) ceza kestmi\u015fti.<\/p>\n
Politiken gazetesine konu\u015fan bir iPhone sahibi de, son 10 ayda 3 defa telefonunun ekran\u0131n\u0131 de\u011fi\u015ftirmek i\u00e7in b\u00fcy\u00fck paralar harcad\u0131\u011f\u0131n\u0131 s\u00f6yledi. 23 ya\u015f\u0131ndaki iPhone sahibi Joachim Harder, telefonun pahal\u0131 olmas\u0131na ra\u011fmen gerekti\u011fi kadar dayan\u0131kl\u0131 olmad\u0131\u011f\u0131ndan yak\u0131nd\u0131.<\/p>\n
Yap\u0131lan bir kamuoyu ara\u015ft\u0131rmas\u0131, piyasadaki di\u011fer ak\u0131ll\u0131 telefon markalar\u0131n\u0131n daha dayan\u0131kl\u0131 oldu\u011funu ortaya koyuyor. Ara\u015ft\u0131rmaya g\u00f6re, her 5 iPhone\u2019nun birinde ekran cam\u0131n\u0131n k\u0131r\u0131ld\u0131\u011f\u0131 g\u00f6r\u00fcl\u00fcrken, di\u011fer ak\u0131ll\u0131 telefon markalar\u0131nda bu oran sadece onda bir.<\/p>\n","protected":false},"excerpt":{"rendered":"
Politiken gazetesinin haberine g\u00f6re; ekran\u0131 k\u0131r\u0131lan iPhone sahipleri, Apple taraf\u0131ndan eksik bilgilendiriliyor. Apple firmas\u0131, iPhone sahiplerine ekranlar\u0131n\u0131 yetkili servislerde de\u011fi\u015ftirmeleri i\u00e7in bask\u0131 uyguluyor. Apple, aksi\u00a0 takdirde, telefonun garanti\u00a0 kapsam\u0131n\u0131n kaybolaca\u011f\u0131n\u0131 \u00f6ne s\u00fcr\u00fcyor. Farkl\u0131 farkl\u0131 Apple yetkili servislerine ula\u015fan Politiken gazetesinin ald\u0131\u011f\u0131 yan\u0131tlar hep ayn\u0131. Yetkili servislerin hepsi\u00a0 de, ekran\u0131n, yetkili servis d\u0131\u015f\u0131nda de\u011fi\u015ftirilmesi durumunda,\u00a0 Apple\u2019in […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[3],"tags":[],"coauthors":[],"class_list":["post-2550","post","type-post","status-publish","format-standard","hentry","category-ekonomi"],"_links":{"self":[{"href":"https:\/\/www.nordicturk.com\/arsiv\/20122025\/wp-json\/wp\/v2\/posts\/2550","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nordicturk.com\/arsiv\/20122025\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nordicturk.com\/arsiv\/20122025\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nordicturk.com\/arsiv\/20122025\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nordicturk.com\/arsiv\/20122025\/wp-json\/wp\/v2\/comments?post=2550"}],"version-history":[{"count":0,"href":"https:\/\/www.nordicturk.com\/arsiv\/20122025\/wp-json\/wp\/v2\/posts\/2550\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.nordicturk.com\/arsiv\/20122025\/wp-json\/wp\/v2\/media?parent=2550"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nordicturk.com\/arsiv\/20122025\/wp-json\/wp\/v2\/categories?post=2550"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nordicturk.com\/arsiv\/20122025\/wp-json\/wp\/v2\/tags?post=2550"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.nordicturk.com\/arsiv\/20122025\/wp-json\/wp\/v2\/coauthors?post=2550"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}